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Indiana DWD Shares New COVID-19 Unemployment and Layoff Information

Posted on March 25, 2020 in HR Insights for Health Care

Published by: Hall Render

In an effort to promote social distancing to protect Hoosier health and safety and contain COVID-19, the Indiana Department of Workforce Development (“Indiana DWD”) announced on Monday, March 23, 2020, that all of its statewide offices will be closed to the public until further notice. Individuals seeking unemployment benefits must now apply online at www.unemployment.IN.gov. Indiana DWD is also working on a telephone application for those who are unable to apply online for unemployment benefits.

Indiana DWD’s Request of Companies Planning Large Layoffs

Indiana DWD has also requested employers that are planning layoffs of 50 or more employees to provide the department the following information to assist it in processing unemployment insurance claims more efficiently:

  • Full name of employee (last, first, middle – in alphabetical order);
  • Last 4 digits of each employee’s SSN;
  • Last day worked; and
  • Amount of deductible income paid to claimant upon layoff (vacation, sick, PTO, etc.).

Employers are encouraged to complete the Indiana DWD’s Layoff Spreadsheet and return it to EmployerVerification@dwd.in.gov. Employers are also encouraged to direct their employees to apply for unemployment insurance online at www.unemployment.IN.gov.

Indiana DWD’s Updated FAQs and Other Resources

Indiana DWD has updated its COVID-19 UI Frequently Asked Questions with important information regarding COVID-19 work-related issues. Individuals are also encouraged to review the Indiana DWD’s Claimant Handbook and video tutorials before contacting Indiana DWD due to an extreme influx of inquiries. If individuals still have questions after reviewing Indiana DWD’s online resources, they are encouraged to contact the department on the day corresponding with the first letter of their last name:

  • Monday: A-E
  • Tuesday: F-I
  • Wednesday: J-M
  • Thursday: N-T
  • Friday: U-Z
  • Friday: If assigned day was missed

Indiana DWD may be contacted at AskUIContactCenter@dwd.IN.gov or via phone at (800) 891-6499.

If you have any questions or require any assistance, please do not hesitate to contact: