Trauma-Informed Defense: Building Trust & Practical Solutions

In today’s litigation landscape, it is undeniable that mental health and overall well-being outside of “the case” significantly impact both outcomes and the overall success of the defense. From key witnesses and named defendants to the claims, risk and legal professionals guiding strategy, the cumulative stress of high-stakes litigation continues to rise alongside increasing settlement demands and verdict exposure. Ignoring the human side of litigation carries real consequences—not just for individuals, but for case results.

Building on that reality, this session moves beyond awareness to practical application. The panel will share actionable strategies for fostering trust, improving communication and supporting the people at the center of the defense—whether preparing a vulnerable witness, guiding an anxious insured or managing internal team pressures. Through real-world examples and hard-earned lessons, attendees will gain tools to strengthen credibility, reduce risk and create more effective, sustainable defense outcomes in an increasingly demanding environment.