Office Manager/LAA
Hall, Render, Killian, Heath & Lyman, P.C., the nation’s largest law firm focused exclusively on matters specific to health care organizations, seeks a friendly, energetic and experienced full-time Office Manager/Legal Administrative Assistant. The Office Manager/Legal Administrative Assistant plays a central role in overseeing the daily administrative operations of a law firm in our St. Louis office, ensuring efficiency, compliance and a professional work environment. This role supervises administrative staff, supports attorneys and staff, manages office resources and helps maintain high standards of client service.
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Key Roles and Responsibilities:
Office Operations Management
- Oversee day-to-day office activities to ensure smooth workflow
- Develop and implement office policies and procedures
- Coordinate office layout, supplies and equipment maintenance
- Manage vendors (e.g., cleaning, office supplies, coffee vendor, shredding company, etc.)
- Monitor and control office expenses and budgets
- Evaluate current office needs and recommend staffing and resource solutions
- Oversee planning and execution of firmwide events and programs
Staff Supervision
- Supervise administrative staff, including Legal Administrative Assistants (LAAs), interns and other staff
- Balance staff workloads to ensure optimum productivity and timely deliverables
- Manage staff schedules, orientations, timekeeping and performance evaluations
- Ensure compliance with employment laws and firm policies
- Ensure professional, confidential and courteous client interactions at all touchpoints
Compliance & Risk Management
- Ensure the firm adheres to legal, ethical and regulatory requirements
- Maintain records in accordance with legal standards and retention policies
Facilities & Resource Management
- Manage office space, leases and facility maintenance
- Ensure workplace safety and compliance with health regulations
- Maintain inventory of office supplies
- Work closely with Building Management on parking, security, maintenance, etc.
- Coordinate with IT providers to maintain systems and troubleshoot issues
- Train staff on new technologies and software updates
Strategic & Executive Support
- Assist firm leadership with operational planning and process improvements
- Prepare reports, presentations and performance metrics
- Identify opportunities to improve efficiency and reduce costs
- Plan and execute office events, meetings and employee engagement activities
Primary Competencies:
- Detail-oriented with strong organizational and time management skills
- High level of discretion and confidentiality with the ability to make timely decisions
- Excellent interpersonal, written and verbal communication skills
- Confidence and finesse in interacting directly with attorneys, clients and other stakeholders
- Reputation as a motivating leader who mentors and is a resource in solving problems
- Ability to work in a fast-paced, deadline-driven environment
- Alignment with Hall Render’s Core Values (Excellence in the Whole Person, Caring Relationships, Diversity, Inclusion, Respect and Integrity)
Knowledge, Skills, Experience & Education:
- Bachelor’s degree in business administration, legal studies, or related field (preferred)
- 5+ years of administrative or office management experience, preferably in a law firm
- Proficiency in legal software and Microsoft Office Suite
- Strong knowledge of legal terminology, court procedures and document management
- Proficiency in Microsoft Office and legal research tools
- Excellent administrative, writing, grammar and proofreading skills
Schedule/Location:
- Monday to Friday; flexibility in schedule and core hour
Travel and Physical Requirements:
- Limited travel
- Prolonged periods of sitting at a desk and working on a computer
- Frequent use of hands and fingers for typing, writing and operating office equipment
- Occasional standing, walking, bending and reaching
- Ability to lift and carry up to 10–15 pounds (e.g., files, documents, office supplies)
- Visual acuity to read screens, review documents and analyze detailed information
- Ability to communicate effectively via phone, video and in person
NOTE: This job description covers essential job duties and requirements are not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the Firm.
Hall Render was founded on a tradition of excellence, has never wavered from this tradition, and continues to search for ways to raise its own standard.